The Talk Reflection App developed in WP6 focusses on support for articulation and collaborative reflection for physicians.
As a part of their daily work physicians at NBN have to inform patients and their relatives about the current health status and possibilities for therapies of patients after they suffered from a stroke. This are often challenging conversations since telling “bad news” produces emotional stress on both sides.
The Talk Reflection App allows physicians to articulate and share their experiences with colleagues to discuss and reflect on them and find a way to deal with more difficult situations.
It is already part of daily work routines to note down some information about conversations with relatives in the patients folder to inform other physicians and nurses about which information have already been given and which decisions were taken. The Talk Reflection App supports capturing of this information and extents it with a form for capturing individual experiences. In addition to a private note physicians can do simple self-assessments. These assessments also help to re-contextualize the experience when processed again later.
Support for sharing of experiences
Through a simple interface it is possible to share documented experiences, not the self-assessments, with other users of the Talk Reflection App.
Provide collaboration support
Shared documentation can then be discussed asynchronously whenever there is time or synchronously in reflection sessions. Users can describe similar experiences or provide information about how they deal with those situations.
Capture reflection outcomes
In a third view users can review which documentations they have read and discussed during a reflection session, select which belong together and articulate summaries and more general outcomes. Those outcomes are collected and can also be shared with colleagues and can become a set of best-practices for dealing with difficult situations.