January 2012:

The MIRROR Computer Supported Reflective Learning (CSRL) Model

In WP1 we work to develop the MIRROR CSRL model, which will be

• a conceptual model of  reflective learning in the workplace
• a tool for analysis and design of CSRL solutions

The model will be presented in two versions, in the MIRROR Deliverables 1.4 and 1.6.
During the autumn 2011 we have made significant progress on our model, based on collaboration throughout the project. Two activities have been of particular importance:

First, our effort to develop the CSRL model has been closely integrated with the work on creating an evaluation framework for MIRROR. In a set of workshops facilitated by City University London, the I* framework  - originally used in requirements engineering - was applied to our conceptual model of reflective learning in the workplace (MIRROR Theory White paper).  By making explicit tasks and objectives related to work and reflection on individual, collaborative and organizational levels we improved our shared understanding of reflective learning in light of the real learning needs in the MIRROR test beds.

Second, the scientific work packages in MIRROR contributed with their theoretical perspectives on reflective learning, informed by the user and design studies in MIRROR year 1.

As a result, we now have a preliminary CSRL model serving as a starting point for further refinement. Below is a ‘sneak peek’ of what we call the reflection cycle view of the model, providing a high level abstraction of the process connecting work and reflection.

Figure 1: The preliminary MIRROR CSRL model: The cycle view

The four steps in the cycle are phases or activities in which MIRROR Apps can be used. With reflection tools, we can gather data from work, e.g. the work experience to be reflected upon; we can support Initiating reflection, e.g. the decision to reflect, making time and space, setting objectives etc; we can support Conducting reflection, an activity which may be more or less elaborate and leads to an outcome, and finally support can be provided for Applying the reflection outcome in the work practice. As seen in the diagram, there may be iterations within the cycle, e.g. when reflection on one issue triggers reflection on another.

The cycle view is a very high level abstraction of the reflective process. To capture the characteristics of reflection needs and solutions in highly different real-life organizations, more detail is needed. Ongoing work in WP1 is addressing the more fine-grained elements of the process of reflective learning and how the use of reflection tools can be linked to steps in the reflective process.  During the winter and spring 2012, the CSRL model will be extended to cover the various perspectives on reflective learning addressed in MIRROR. We will validate and refine the model by applying it to test bed cases and MIRROR Apps.

For more information about MIRROR WP1 contact Birgit Krogstie ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ).